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We travelled with Pegasus on Saturday, March 17th from Istanbul. Upon arrival in Amsterdam, we found out that their agent at check-in in Istanbul never checked us in to our connecting flights, even though we repeatedly mentioned that our final destination was Toronto...
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I didn't like
  • Its the worst airlines to travel
#1213896
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Pegasus Airlines bad service

This airline denied my board from Istanbul to Rome and the personal advice to buy a new ticket because i was supposed to get a conection later in Rome for coming back home. My second ticket was a lost too. Didnt let me flight and I lost my money and time because of this people that are not helpful at all.
1.0
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Product or Service Quality
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#1113412
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Pilot was smoking on the plane and the whole front part of the cabin stunk of cigarettes. We were travelling with small children, when i complained i was told it was perfume. It's a disgrace. The stuff didn't help at all. How are we supposed to travel with kids on an...
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1.0
#1034730
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December 2016, booked flight LGW - north Cyprus via Istanbul for 8 Jan 17 + £20.00 extra for golf clubs. Gold clubs now an extra. Web site would only accept booking of clubs on one leg. Phoned the airline, told I have to pay the £20 for each leg of the journey. Asked...
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2.2
#988000
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Short Review on January 08, 2017

Dont even think to book flight with pegasus worst ever
#987501
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Pegasus Airlines - Damaged baggage
I had a flight with Pegasus Airlines from Istanbul to Frankfurt. When I received one of my baggage I noticed that one of the wheels was broken and lost. I made a complaint in Frankfurt airport baggage claim office. And then I made another complaint through airlines...
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2.1
#961289
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I am writing this complaint because I’m very offended with the rudeness of certain staff and i was treated very unfairly. Please note, I travel to at least 3 destinations every year, it is not my first time travelling but it is the first time i encounter such problems...
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1.0
#916552
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My name is Iryna, I flew transit flight from Bishkek to Zaporozhye Ukraine Baggage was lost, filed for lost baggage at airport right away. First they said they will search and let me know, waited 8 days no response I called Turkey Pegasus Airlines Call Centre: +90...
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#913697
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Taking Pegasus from bahrain to Bodrum via Istanbul and back, has proved to be a most horrendous experience. It's an airline that disrespects its customers, lies and misguides, treating us like herds and even laughing at our lot of unfortunate series of events. It's...
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1.2
I didn't like
  • Being treated like cattle
  • Its the worst airlines to travel
#880542
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Contact Pegasus Airlines

Mailing Address:
Pegasus Airlines Inc.
Aeropark, Osmanlı Bulvarı No:11 Pendik Kurtköy
Istambul, Istanbul 34912
Turkey
Phone:
+44 333 300 3555
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Pegasus Airlines Products and Services

I have been flying since 1982 for both leisure and business trips. I have flown in various cabins including private jets. In all my time flying I have never experienced such an appalling catalogue of events as I did with Pegasus Airlines aka flypgs.com. BA cancelled my...
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1.2
West Sussex, West Sussex
I liked
  • Getting off the return flight
I didn't like
  • Being treated like cattle
#831473
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