filters
state:
Show
city:
Show
product:
Show
Pilot was smoking on the plane and the whole front part of the cabin stunk of cigarettes. We were travelling with small children, when i complained i was told it was perfume. It's a disgrace. The stuff didn't help at all. How are we supposed to travel with kids on an...
Read more
1.0
#1034730
Reply to reviews
December 2016, booked flight LGW - north Cyprus via Istanbul for 8 Jan 17 + £20.00 extra for golf clubs. Gold clubs now an extra. Web site would only accept booking of clubs on one leg. Phoned the airline, told I have to pay the £20 for each leg of the journey. Asked...
Read more
2.2
#988000
Reply to reviews
Pegasus Airlines - Damaged baggage
I had a flight with Pegasus Airlines from Istanbul to Frankfurt. When I received one of my baggage I noticed that one of the wheels was broken and lost. I made a complaint in Frankfurt airport baggage claim office. And then I made another complaint through airlines...
Read more
2.1
#961289
Reply to reviews

Pegasus Airlines bad service

Pegasus Airlines
#1113412
1.0
Details
This airline denied my board from Istanbul to Rome and the personal advice to buy a new ticket because i was supposed to get a conection later in Rome for coming back home. My second ticket was a lost too. Didnt let me flight and I lost my money and time because of this people that are not helpful at all.
Comment
Show
Additional Fees
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Level of Comfort
Number of Destinations
Price Affordability
Product or Service Quality
Quality of Food
Staff
Value for money
Website

Short Review on January 08, 2017

Pegasus Airlines
#987501
Dont even think to book flight with pegasus worst ever
Comment
Show

Other Product Review

Pegasus Airlines
#805300
1.0
Details
Just said absolutely *** with this airline never would use them again I just can't believe any Airlines can be that bad. None of the staff want to help also aggressive and arrogant
Comment
Show
Billing Practices
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Number of Destinations
Staff
Website

Other Product Review

Pegasus Airlines
#696292
1.0
Details
http://web.shgm.gov.tr/en May be worth contacting the above
Comment
Show
Additional Fees
Discounts and Special Offers
Level of Comfort
I am writing this complaint because I’m very offended with the rudeness of certain staff and i was treated very unfairly. Please note, I travel to at least 3 destinations every year, it is not my first time travelling but it is the first time i encounter such problems...
Read more
1.0
#916552
Reply to reviews
My name is Iryna, I flew transit flight from Bishkek to Zaporozhye Ukraine Baggage was lost, filed for lost baggage at airport right away. First they said they will search and let me know, waited 8 days no response I called Turkey Pegasus Airlines Call Centre: +90...
Read more
#913697
Reply to reviews
Taking Pegasus from bahrain to Bodrum via Istanbul and back, has proved to be a most horrendous experience. It's an airline that disrespects its customers, lies and misguides, treating us like herds and even laughing at our lot of unfortunate series of events. It's...
Read more
1.2
I didn't like
  • Its the worst airlines to travel
  • Being treated like cattle
#880542
Reply to reviews
I have been flying since 1982 for both leisure and business trips. I have flown in various cabins including private jets. In all my time flying I have never experienced such an appalling catalogue of events as I did with Pegasus Airlines aka flypgs.com. BA cancelled my...
Read more
1.2
West Sussex, West Sussex
I liked
  • Getting off the return flight
I didn't like
  • Being treated like cattle
#831473
Reply to reviews
I spent my winter holiday in Southern Russia and flew there from Europe via Istanbul. I flew Pegasus on a return ticket: to Russia on December 25th, 2015 and back from Russia on January 12th, 2016. Pegasus obviously had my phone number; they claimed later (see below)...
Read more
1.0
Belgrade, Central Serbia
#822836
Reply to reviews
Pegasus Airlines Flight PC 502 STN - SAW This flight was due to board at 12.35 at STN on 30/12 an announcement happened that the flight was delayed to 14.30, the flight was then delayed to 15.00 we boarded at 14.30. We then sat on the tarmac for 35 minutes before we...
Read more
1.0
Watford, England
I didn't like
  • Being delayed 24 hours
#763502
Reply to reviews

Contact Pegasus Airlines

Mailing Address:
Aeropark, Osmanlı Bulvarı No:11 Pendik Kurtköy
Istambul, Istanbul 34912
Turkey
Phone:
+44 333 300 3555
More

Pegasus Airlines Products and Services

Hello, I bought a domestic flight ticket from Pegasus Airlines and also ordered extras like food & seat selection and I was informed at about 3 - 4 AM in the morning via sms that my flight was cancelled, just a few hours before the flight. Of course I only read...
Read more
#707148
Reply to reviews